Firstsource Off Campus Drive 2026: Are you looking for a great opportunity to start your career in the corporate sector? Here is excellent news for fresh graduates. Firstsource Solutions Limited has announced its Off Campus Drive 2026 for the position of Associate Query Management in Hyderabad. Candidates who have completed their graduation and are looking for a stable and rewarding career can apply for this opportunity. This recruitment drive is an excellent chance for freshers to gain valuable industry experience, develop professional skills, and work with one of India’s leading business process management companies.
About Firstsource
Firstsource Solutions Limited is a leading global provider of business process management services. The company offers customer management, healthcare, banking, financial services, and communication solutions to clients worldwide. With thousands of employees across different countries, Firstsource provides excellent career growth opportunities, professional development programs, and a positive work environment for fresh graduates.
Firstsource Recruitment 2026 Associate Query Management
| Job Role | Associate Query Management |
| Job Category | Off Campus |
| Qualification | Bachelor’s Degree |
| Experience | Freshers |
| Salary/CTC | Best in Industry |
| Job Location | Hyderabad |
| Last Date | ASAP |
Firstsource Off Campus Drive 2026 Eligibilities
Candidates must meet the following eligibility requirements:
- Bachelor’s Degree in any discipline.
- Fresh graduates are eligible to apply.
- Candidates with good academic performance are preferred.
- Freshers can apply.
- Candidates with up to one year of experience may also be considered.
Skills Required
- Excellent written and vocal English communication skills.
- Strong phone communication abilities, email writing skills, and active listening.
- Effective problem-solving skills
- Professional and respectful while speaking and writing.
- Ability to analyze data and diagnose the problem.
- Ability to multitask, go through many systems for diagnosis, prioritize, and successfully manage time.
- Ability to communicate with clients at all levels.
- Able to handle and resolve difficult client calls.
- MS Office Skills: Word, Excel, Outlook, Teams, PowerPoint, and SharePoint.
Role Responsibilities
- Manage a significant number of customer conversations, incoming/outgoing phone calls, and email interactions from customers throughout the world.
- Address client complaints, study customer concerns, present acceptable answers and alternatives within time constraints, and follow up to assure resolution.
- The Agent must offer and market the company’s services to both current and future clients.
resolve client concerns in a timely manner. - Update and correctly process information into the system(s).
- Escalate customer service concerns, when needed
- Update and accurately process information in the case management system(s) and spreadsheets.
- Provide assistance to other teams engaged with tackling challenging situations.
- Clear Communication – During all contacts with clients over the phone or email, utilize English to communicate information and solutions in an easy way, as consumers will be contacting from all over the world.
- Follow the communication processes, rules, and policies.
- Professional Focus – shows a high level of personal and professional integrity while interacting with customers. Treats all consumers with empathy, respect, and concern.
- Teamwork – constantly work together, trust one another, participate in productive talks for the good of the group.
- Perform non-phone duties whenever required: mailing, printing, copying, filing, report preparation, work assistance.
Location & Salary Details
The selected candidates will work from Hyderabad, one of India’s major IT and business hubs. Hyderabad offers excellent career opportunities, modern infrastructure, affordable living, and a vibrant professional environment, making it an ideal destination for fresh graduates.
Salary Details
The salary package for the Associate Query Management role is expected to be best in the industry. Apart from the fixed salary, employees may receive:
- Performance incentives
- Health insurance benefits
- Paid leaves
- Training and development programs
- Career advancement opportunities
Selection Process – Firstsource Recruitment 2026
The recruitment process generally includes the following stages:
- Online Application: Candidates need to submit their applications through the official careers portal.
- Resume Screening: The recruitment team reviews applications based on eligibility and qualifications.
- Assessment Test: Shortlisted candidates may undergo an aptitude or communication assessment.
- Interview Round: Candidates who clear the assessment will be invited for an interview.
- Final Selection: Selected candidates receive an offer letter and onboarding details.
How to Apply for Firstsource Off Campus Drive 2026?
Application URL before it expires. The application link is provided below.
Firstsource Apply Link : Click Here
Telegram Channel : Click Here
WhatsApp Channel: Click Here
Or
- Visit the official Firstsource Careers website.
- Search for the Associate Query Management position.
- Read the job description carefully.
- Fill in your personal and educational details.
- Upload your updated resume.
- Submit the application form.
- Wait for the recruitment team to contact you.
Why Choose Firstsource?
Joining Firstsource offers numerous benefits to freshers and experienced professionals.
- Excellent Career Growth: Employees receive continuous learning opportunities and career development programs.
- Professional Environment: The company provides exposure to global clients and international business practices.
- Skill Development: Employees receive training programs that help improve communication and technical skills.
- Attractive Salary Package: Firstsource offers competitive compensation along with additional employee benefits.
- Job Stability: Being one of the leading business process management companies, Firstsource provides long-term career opportunities.
Conclusion
The Firstsource Off Campus Drive 2026 for Associate Query Management in Hyderabad is a fantastic opportunity for graduates seeking a rewarding career in the business process management industry. With excellent growth prospects, professional training, and competitive compensation, this recruitment drive can be the perfect starting point for your career. Interested candidates are advised to apply as soon as possible and prepare well for the selection process.
FAQs – Firstsource Off Campus Drive 2026
1. What is the job role offered in the Firstsource Off Campus Drive 2026?
The job role offered is Associate Query Management in Hyderabad.
2. Who can apply for the Firstsource Off Campus Drive 2026?
Candidates who have completed a Bachelor’s Degree in any discipline and freshers are eligible to apply.
3. Is this opportunity open for freshers?
Yes, freshers are eligible to apply for the Associate Query Management position.
4. What is the job location for this role?
The selected candidates will work in Hyderabad, Telangana.
5. What qualifications are required for this position?
Applicants should have completed their graduation from a recognized university.
6. Does Firstsource Recruitment 2026 provide training to freshers?
Yes, Firstsource provides training and development programs to help employees improve their professional and technical skills.
7. What is the expected salary for the Associate Query Management role?
The salary package is best in the industry and may vary based on the candidate’s qualifications and performance during the recruitment process.
8. How can I apply for the Firstsource Off Campus Drive 2026?
Candidates can apply through the official Firstsource Careers website by submitting their application online.
9. Are candidates from all graduation streams eligible to apply?
Yes, candidates from any graduation stream can apply, provided they meet the eligibility criteria mentioned by the company.